If you’re not using insurance, session fees vary based on the clinician’s level of experience and the type of therapeutic work provided. We offer a limited number of sliding scale slots to help make therapy more accessible for those with financial need. Please inquire directly for more information about fees.

We currently accept select insurance plans through Aetna, Blue Cross Blue Shield, New York State Medicaid, and UnitedHealthcare/Optum. Insurance participation varies by therapist and specific plan, so coverage will depend on the provider you choose. We are also actively working to expand our in-network insurance options.

Please contact us to confirm whether your specific insurance plan is currently accepted and to verify your benefits before scheduling.

For individual therapy provided out of network, we can provide a superbill that you may submit to your insurance company for possible reimbursement. Superbills are not available for couples or family therapy.

Yes. Select Aura of Hope therapists accept eligible Aetna plans for individual therapy in New York. Coverage, deductibles, copays, and coinsurance vary depending on your specific plan and the therapist you choose. Please contact us so we can confirm whether your plan is accepted and help verify your benefits before scheduling.

Yes. Select Aura of Hope therapists accept eligible Optum, UnitedHealthcare, and Oxford plans for individual therapy in New York. Insurance participation varies by therapist and specific plan, so please contact us to confirm whether your coverage is accepted and to verify your benefits before scheduling.

Yes. Select Aura of Hope therapists accept eligible New York State Medicaid coverage for individual therapy in New York. Medicaid participation and therapist availability may vary, so please contact us to confirm whether your specific coverage is accepted and which clinicians are currently available.

Yes. Our team can help verify your insurance eligibility and benefits before you begin therapy. We can review information such as your deductible, copay or coinsurance when available. Insurance verification is not a guarantee of payment, and final coverage is determined by your insurance plan.

An out-of-network therapist is a provider who does not have a contract with your insurance plan. Some insurance plans include out-of-network benefits, which may reimburse you for a portion of the cost of individual therapy after you pay your therapist directly.

Your reimbursement will depend on your specific plan, including your out-of-network deductible, coinsurance, and the amount your insurance company considers eligible for reimbursement. Not all plans include out-of-network benefits, and reimbursement is not guaranteed.

A superbill is a detailed receipt for therapy services that you can submit to your insurance company when requesting possible out-of-network reimbursement.

We can provide superbills for individual therapy only. Superbills are not available for couples or family therapy. Providing a superbill does not guarantee that your insurance company will reimburse you.

Call the member services number on the back of your insurance card and ask about your out-of-network benefits for outpatient mental health therapy. You may find it helpful to ask:

• Do I have out-of-network coverage for outpatient mental health or psychotherapy services, including telehealth?

• What is my out-of-network deductible, how much have I met, and what is my coinsurance after the deductible is met?

• Is reimbursement based on the therapist’s full fee or the insurance plan’s allowed amount?

• If the therapist’s fee is higher than the allowed amount, would I be responsible for the difference?

• Can I submit a superbill for reimbursement, and what is the process for submitting an out-of-network claim?

• Is prior authorization required?

• Are there any limits on the number or frequency of covered therapy sessions?

Because out-of-network benefits can vary significantly between plans, your insurance company is the best source for confirming your specific coverage and estimating your out-of-pocket cost.